Title: Operations Executive (Contract Loading)
Business Unit: Business Support Service (BSS)
Reporting To: Team Leader / Team Manager
Job Type: Work from office
Location: Panjim, Goa
Company Profile:
Open Destinations Limited is a leading technology provider exclusive to the travel industry, with more
than 20 years’ real-world experience. Our team consists of have 500+ travel tech experts, solving the
biggest technological issues that tour and rail operators face. Over 10,000 travel professionals use our
technology every single day, they choose us because our technology is richer, more complete and
more customer centric than any other in the marketplace.
Duties & Responsibilities:
• To accurately load hotel and ancillary services contracts as per the defined service level agreements (SLAs).
• To manage and execute the daily tasks assigned by the client.
• To support the team in striving for 100% accuracy in all practices by placing a strong emphasis on the quality control and continuous improvement.
• To accurately comply with your supervisor/manager’s guidelines and instructions, and complete the assignments allocated to you by them, to the best of your ability.
Required Skills:
• A good grasp on English, with excellent communication skills.
• An intermediate level of computer literacy with proficiency in MS Office applications email drafting and report writing.
• A minimum typing speed of 25 wpm with 100% accuracy.
• Should be an effective team contributor with good interpersonal skills.
• Should be able to prioritize and manage their time as required.
• Analytical approach to work and attention to detail and accuracy.
Preferred Skills:
• A basic understanding of contract terminology used in airline/hotel contracts.
• At least one year of work experience within an airline/hotel reservation function.
Educational Qualifications Required:
• Non-professional graduate or degree holder in any field.
Bachelor of Commerce
Bachelor of Travel and Tourism Management
Bachelor of Arts
Bachelor of Business Administration
Please send your CV or any further questions relating to this role to [email protected]
