What you’ll learn:
Evolving Customer Requirements and implications for travel companies
Aspects of Great Customer Service
from Process, Technology, People and Partnerships
Benefits of Partnerships
delivering quality while managing cost
Overcoming Resource Challenges
and how outsourcing solutions can help address resource constraints
Today, travel companies must address evolving customer requirements and harness the potential of new technologies while juggling resource constraints.
Having the right team is key to success. That’s why leading global travel businesses have developed partnerships with outsourcing providers who can help them deliver outstanding service to a global customer base.
Holiday Extras will share how they delivered excellent customer satisfaction, maintained high Trustpilot scores, and built a partnership with Open Destinations.
Register a few details to gain access to the session.
Speakers included:
Jarrod Wisniewski
Associate Director – Customer Services
Holiday Extras
Dev Pinto
Director – Outsourcing
Open Destinations